DPD COVID-19 Update – 20th March

We have recently received news from DPD regarding some updates to the current Coronavirus pandemic, which we would like to share;

DPD has implemented extra measures in response to COVID-19 to ensure extra protection for us, our clients, customers and DPD themselves. The latest update is below.

At present DPD can report that their parcel collection, sortation and delivery operations will continue as normal.


Contact free delivery is now DPD’s standard process and customers will not be asked to sign any handheld units.


DPD have introduced a delivery wave program with drivers, creating a 10-minute gap to avoid too many drivers being together at critical times in the morning.

They are also implementing a Peak period5-6 day working structure that will give them maximum flexibility and allows for driver and warehouse absentees.

Cleaning has been increased throughout the business as a preventative measure.

Full home working is being undertaken across the business for all roles that can work from home.

Measures have been introduced to support self-employed drivers should they need to self-isolate.


On Wednesday Transport for London announced there would be a partial shutdown of 40 London Underground stations from Thursday morning.

Therefore DPD have immediately implemented a response plan – which involves car sharing and hiring minibuses to support people getting to work.

“We are doing everything possible to support our customers and our people so that we can minimise any disruption and continue giving you and your customers the best possible delivery experience” – DPD.

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