DPD COVID-19 Update – 23rd March

DPD have given us further updates regarding their services and COVID-19, this time covering Contact Free Delivery.

contact free delivery - update

We’ve improved our contact free delivery process to include photo capture proof of delivery. Your customers will not be asked to sign our handheld units and our drivers will take a photo of the parcel at the point of delivery.

See DPD’s new signature screen below.


This now forms our proof of delivery process for all deliveries until further notice.

mother's day

Over the Mother’s Day weekend we saw record-breaking service levels while delivering 280,000 parcels to happy mums throughout the UK.

our people

We are doing everything possible to support our people and we are sharing advice and updates with them on a daily basis in order to keep them as safe as possible.

We will continue to keep you informed via our daily bulletins and regular updates to our website. We have also updated all our app users regarding the new contact free delivery process.

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