Amazon Sellers & COVID-19

25th March 2020 | COVID-19 Updates, General News | No Comments

How Amazon sellers can get through covid-19 COVID-19 is now no stranger to business, with wide spread closures of non-essential businesses and facilities such as gyms, library’s, and even McDonald’s. Amazon have recently made some decisions which could impact many Amazon sellers, below we will cover some of these changes and what you can do […]

COVID-19 & Business

24th March 2020 | COVID-19 Updates, General News | No Comments

What businesses are effected by the latest covid-19 news Last night the PM made an announcement imposing a new set of rules we must follow regarding our day to day lives. In fact, these rules are the most stringent the UK has ever been placed under. The idea is to combat the spread of the […]

DPD have given us further updates regarding their services and COVID-19, this time covering Contact Free Delivery. contact free delivery – update We’ve improved our contact free delivery process to include photo capture proof of delivery. Your customers will not be asked to sign our handheld units and our drivers will take a photo of […]

UPS Europe – COVID-19

23rd March 2020 | Courier News, COVID-19 Updates | No Comments

UPS safeguards against covid-19 Last week we received a message from the president of UPS Europe highlighting the main priorities and safeguards put in place to help combat the current epidemic. See what was said below. “Our highest priority is to maintain the health and safety of our people, customers and suppliers, while meeting our […]

COVID-19 Safeguarding

20th March 2020 | COVID-19 Updates, General News | No Comments

important information – Covid-19 As Coronavirus becomes more of a threat in the UK, the chance of the virus spreading increases. Virtual Logistics have set up several safeguarding procedures In order to prevent the spread to our clients and staff. Any staff members who may come into contact with your products must follow a strict […]

Parcelforce COVID-19 Update

20th March 2020 | Courier News, COVID-19 Updates | No Comments

Changes to parcelforce’s delivery procedure in relation to signing for and receiving items in the UK In order to protect both their people and customers as much as possible, Parcelforce will not be handing over their hand-held devices to customers to capture electronic signatures.  Their drivers will instead log the first and last name of […]

We have recently received news from DPD regarding some updates to the current Coronavirus pandemic, which we would like to share; DPD has implemented extra measures in response to COVID-19 to ensure extra protection for us, our clients, customers and DPD themselves. The latest update is below. At present DPD can report that their parcel […]

Returns – less pain, more gain

5th December 2018 | Returns and After sales | No Comments

Returns – that word can strike fear into even the most hardened retailer, especially as Christmas is firmly on the horizon. Balancing a customer-friendly returns policy with the additional cost that it entails, is no mean feat. And that’s particularly true when it comes to online shopping. According to the 2017 UPS ‘Pulse of the […]