20th July 2020
25th March 2020
24th March 2020
20th July 2020 | Uncategorised | No Comments
Amazon have announced that their UK FBA operations will split from the European Fulfilment Network (EFN) and Pan-European FBA inventory transfers between the UK and EU will end, as of 1st January 2021. So, what does this mean for your business? In plain English, if your business uses Amazon’s UK fulfilment centres for sending to […]
25th March 2020 | COVID-19 Updates, General News | No Comments
How Amazon sellers can get through covid-19 COVID-19 is now no stranger to business, with wide spread closures of non-essential businesses and facilities such as gyms, library’s, and even McDonald’s. Amazon have recently made some decisions which could impact many Amazon sellers, below we will cover some of these changes and what you can do […]
24th March 2020 | COVID-19 Updates, General News | No Comments
23rd March 2020 | Courier News, COVID-19 Updates | No Comments
DPD have given us further updates regarding their services and COVID-19, this time covering Contact Free Delivery. contact free delivery – update We’ve improved our contact free delivery process to include photo capture proof of delivery. Your customers will not be asked to sign our handheld units and our drivers will take a photo of […]
23rd March 2020 | Courier News, COVID-19 Updates | No Comments
UPS safeguards against covid-19 Last week we received a message from the president of UPS Europe highlighting the main priorities and safeguards put in place to help combat the current epidemic. See what was said below. “Our highest priority is to maintain the health and safety of our people, customers and suppliers, while meeting our […]
20th March 2020 | COVID-19 Updates, General News | No Comments
important information – Covid-19 As Coronavirus becomes more of a threat in the UK, the chance of the virus spreading increases. Virtual Logistics have set up several safeguarding procedures In order to prevent the spread to our clients and staff. Any staff members who may come into contact with your products must follow a strict […]
20th March 2020 | Courier News, COVID-19 Updates | No Comments
Changes to parcelforce’s delivery procedure in relation to signing for and receiving items in the UK In order to protect both their people and customers as much as possible, Parcelforce will not be handing over their hand-held devices to customers to capture electronic signatures. Their drivers will instead log the first and last name of […]
20th March 2020 | Courier News, COVID-19 Updates | No Comments
signing for and receiving items In order for Royal Mail to protect both their people and customers as much as possible, they are minimising contact during delivery. We will not be handing over hand-held devices to customers to capture signatures but instead log the name of the person accepting the item. Additionally, for all customers […]
20th March 2020 | Courier News, COVID-19 Updates | No Comments
We have recently received news from DPD regarding some updates to the current Coronavirus pandemic, which we would like to share; DPD has implemented extra measures in response to COVID-19 to ensure extra protection for us, our clients, customers and DPD themselves. The latest update is below. At present DPD can report that their parcel […]
5th December 2018 | Returns and After sales | No Comments
Returns – that word can strike fear into even the most hardened retailer, especially as Christmas is firmly on the horizon. Balancing a customer-friendly returns policy with the additional cost that it entails, is no mean feat. And that’s particularly true when it comes to online shopping. According to the 2017 UPS ‘Pulse of the […]